Warranty Contacts
For warranty info, please email info@cyclelogicretail.com. To ensure you have a valid warranty issue and to help get it resolved as quickly as possible, please make sure your email and item falls within the following guidelines:
- Item displays a manufacturer defect, and has not been damaged as a result of natural wear and tear or accidents.
- Order was delivered more than 30 days ago.
Please provide as much detail as possible in your email. Include the order number, purchase date, product brand, and a brief description of the issue. Most importantly, please attach photos of the item, including the defective area.
Requests must have pictures included in order to be processed. Once you email our team, you will receive an automated email informing you of the current response time.
Keep in mind some brands will require you to deal with them directly on your claim. See "Brands Who Handle Warranties Directly" in the section below for more information.